10/11/2023 0 Comments Adobe acrobat dc mac installer![]() ![]() The whole process took less than 60 seconds.Īfter making a full backup of my Mac (including all the preferences and plugins for Acrobat), I tried the Acrobat update again, with fingers crossed - and it worked! I watched with a huge grin on my face as the installer logs churned through almost 7 minutes of writing new files, deleting old files and finally reporting success. Highlight the file "sudoers" -> click on "Get Info" -> unlock the padlock at the bottom right, and change permissions to: System: Read & Write Wheel: Read Only Everyone: Read Only. Finder -> Go -> Go to folder and enter /etc/sudoers and push Go button.In fact the simplest solution seemed to be simply restoring the correct permissions using the Mac Finder: Putting on my forensic hat, I waded through the installer logs that were generated when I attempted to update Acrobat - and I found the same error messages, and they preceded the premature failure of the installation by only a few lines in the log.Īfter a little Googling, I found many references to repairing permissions on Mac startup disks, specifically related to this error, and lots of suggestions about how to go about it. Specifically "sudo: no valid sudoers found, quitting". I was attempting to create a bootable USB Mac OS installer disk, and the process kept failing with an error that pointed to the fact that the permissions on my startup disk would not allow the process. Linking /usr/bin/python2.7 to /usr/bin/python resolved the issue.įinally - almost 10 months later - I found a solution that worked for me. I previously upgraded to 3.x and for some reason, the original binary was not in the directory. postinstall: Could not install PDFAdminSettingsĪdobe requires Python 2.7 to be installed in /usr/bin. postinstall: /tmp/PKInstallSandbox.4CIFrX/Scripts/.GoarZH/postinstall: /private/tmp/PKInstallSandbox.4CIFrX/Scripts/.GoarZH/Tools/mergeplists.py: /usr/bin/python: bad interpreter: No such file or directory 12:22:43-05 MacBook-Pro installd: PackageKit: Executing script "./postinstall" in /private/tmp/PKInstallSandbox.4CIFrX/Scripts/.GoarZH So come on, Adobe - it is obviously not an isolated problem on only my machine.įor anyone else having installation issues, I managed to fix by looking at the file: Thankfully we have other Macs in the studio and our work is not entirely crippled, but we really do need to get this Mac fully loaded with a suite of software, and Acrobat is absolutely crucial to our workflow. I have also tried to install a copy of Acrobat Pro XI (with a genuine licence key from a previous install) and that fails, too. And we have tried after logging in as a root user (as other threads have suggested), or after removing any Safari plugin helpers (as some threads have suggested). Even when CC is completely removed, and a stand-alone installation of Acrobat DC is attempted, using a downloaded installer, it hangs at the stage of "Running Package Scripts", even after leaving it for 3 days in that state. Indesign, Photoshop and Illustrator have all installed successfully (and thank goodness for Time Machine backups, that allowed me to reset all my plugins, preferences, scripts, etc, etc). We have now completely uninstalled every CC app on my Mac, cleaned it half a dozen times (using the CC Cleaner Tool), uninstalled any "rogue" elements left behind by previous attempts to install Acrobat, using the Acrobat Cleaner Tool, and done a re-install of the OS, but still Acrobat DC will not install. Adobe Support has even (on three occasions in the last week) logged onto my Mac, and attempted to get Acrobat to install, but with no success. Hope it also works for those without Photoshop.I am having exactly the same problem, but have so far not found any solution that has worked. After install, should be able to open Adobe Acrobat in User A. using User A to install Adobe Acrobat for all users in the computer). Install Adobe Acrobat in CC panel (i.e. Forget about those Apple ID login while logging in the machine as User A. Create a new MacOS user account (User A), and grant an admin right to this account. ![]() As "original user", uninstall the Adobe Acrobatat CC panel. Hope this is useful to those without Photoshop. Then I used the following method to "solve" the problem. Followed all the methods described in this page but still failed to get rid of it and the Adobe still failed to open. I'm using MacOS 12.4 and suddenly seen the concerned message "please wait." when tried to open Acrobat Adobe this morning.
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